Director Territory Operations

Company: UGI Corporation
Location: Houston
Posted on: November 6, 2024

Job Description:

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.PostingThe candidate for this position will need to sit in the Central Time Zone.Job Summary (Purpose):The Region Director manages all facets of an assigned region with accountability for safety, customer experience, financial performance and expenses, operational efficiencies, as well as staff and asset management. Travels daily among area service areas to observe the work activities, inspect the facility and the operation, and to coach managers and employees on expected standards and behaviors.Key Characteristics:

• Ability to manage in a multi-unit setting
• Can train, inspire and motivate employees to function in an environment with minimal daily supervision
• Is committed to world class safety and customer serviceDuties and Responsibilities:
  • Safety Management
    • Articulates a safety vision for his or her team.
    • Is responsible for all aspects of safety within the assigned region, including ensuring manager and employee compliance with all safety policies, procedures and programs.
    • Ensures employees within the assigned region have the training, tools, equipment and vehicles to comply with safety policies and procedures.
    • Customer Experience
      • Makes customers a high priority; is committed to exceeding the needs of all customers.
      • Proactively identifies problems that negatively impact the customer's experience.
      • Successfully leads the Region in the implementation of priority customer retention plans and visits.
      • Manages community relations activities including those involving regulatory agencies, officials and community leaders.
      • Operational Efficiency
        • Monitors region performance reports, dashboard and utilization metrics and other monitoring tools to ensure an efficient, productive and profitable operation.
        • Conducts weekly productivity planner/service planner call with Delivery and Service Coordinators.
        • Team Management
          • Plans, directs and manages staffing and development of managers and employees.
          • Ensures the professional appearance of AmeriGas facilities, equipment and personnel.
          • Consistently communicates and updates critical performance metrics for the Area and Region to each member of his/her team.
          • Operating Expenses and Financial Responsibilities
            • Responsible for all aspects of the P&L performance for the assigned areas.
            • Proactive involvement in purchasing activities and expenditures for the region.
            • Responsible for accurate and timely approvals for payroll and accounts payable submissions.
            • Manages pricing concessions and new pricing contract approvals.Knowledge, Skills and Abilities:
              • Ability to analyze business reports, and to interpret performance metrics.
              • Ability to create and execute a business plan; is able to produce effective business communications for managers, employees and customers.
              • Demonstrated leadership, communication, coaching and development skills.Education and Experience Required:
                • High school diploma required, college degree strongly preferred.
                • Five+ years in a management position is required, multi-unit experience preferred.
                • Valid driver's license required.Working conditions:Employee is regularly exposed to hazardous or caustic chemicals and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and flammable materials.AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies.
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Keywords: UGI Corporation, Pasadena , Director Territory Operations, Executive , Houston, Texas