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Bilingual Care Representative

Company: VirtualVocations
Location: Pasadena
Posted on: April 1, 2025

Job Description:

A company is looking for a Bilingual Care Team Representative (Spanish/English).
Key Responsibilities

Manage daily inbound/outbound customer interactions via phone, email, chat, and SMS in both English and Spanish
Ensure a positive experience for QME physicians and proactively engage with team members and vendors
Identify process improvements and maintain standard operating procedures for team consistency

Required Qualifications and Education

Minimum of 1 year experience in a healthcare, legal, or clinic setting
Comfortable with technology and acts with a sense of urgency
Proactive mindset with strategic thinking abilities
Detail-oriented with excellent interpersonal skills
Valid work authorization for the country of application

Keywords: VirtualVocations, Pasadena , Bilingual Care Representative, Other , Pasadena, Texas

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