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Customer Care Supervisor

Company: VirtualVocations
Location: Pasadena
Posted on: April 1, 2025

Job Description:

A company is looking for a Customer Care Supervisor.
Key Responsibilities

Oversee daily operations of the customer care team to ensure high standards of service and engagement
Train, mentor, and develop customer care representatives to enhance their skills and performance
Monitor team performance and provide constructive feedback to promote growth and improvement

Required Qualifications

Proven experience in customer service management or supervisory role
Strong leadership and team-building skills
Ability to analyze performance metrics and develop strategies for improvement
Construction or home improvement experience (preferred)

Keywords: VirtualVocations, Pasadena , Customer Care Supervisor, Other , Pasadena, Texas

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