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Care Specialist

Company: VirtualVocations
Location: Pasadena
Posted on: March 22, 2025

Job Description:

A company is looking for a Care Specialist to join their Provider Escalations team.



Key Responsibilities

Utilize internal tech tools to identify themes and gaps for efficiency and workflow improvement
Support colleagues post-training by addressing complex customer or operational issues
Intake and triage internal questions or escalated situations while managing volume-based transactions


Required Qualifications

1+ years in customer support, healthcare, tech, or a related field
1+ years of claims experience
6+ months of experience in a fast-paced environment
6+ months of strong quantitative or analytical skills
High school diploma or GED

Keywords: VirtualVocations, Pasadena , Care Specialist, Other , Pasadena, Texas

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